I wrote a while back about combining D3 and Knockout. Now in the continuing spirit of web UI mix-and-match, I’m going to try creating something that allows us to leverage SVG within a custom jQuery UI widget.
Continue reading Custom jQuery SVG widget
When we’re thinking about the impact of good and bad UX on the experience of using software there are a large group of people who are often overlooked. They’re not the discretionary consumers, who may be put off completing a purchase by requiring an extra click or form field, but a those who are forced to use in-house developed software required to complete their day-to-day work.
These apps are often clunky, with awkward UX, interaction foibles and bugs. They’ve quite possibly been “”designed”” by programmers, rather than UX specialists. But people have no choice but to use them day-in and day-out. So how is this likely to affect their attitude to the application?
An interaction can be so bad, so awkward to execute, that it feels almost painful. Maybe not when performed in isolation, but when repeated over and over it can become mentally (and even physically) wearing.
The application has them captive, and sets about bending them to its will.
But then a strange thing happens. The users start to think it’s OK.
Maybe it doesn’t feel quite as bad as it used to. It’s not really so awkward that it works that way. In fact, it feels right to do it this way.
Actually, why would it be done any other way!?
Wait a second, what just happened?
Despite the terrible treatment meted out, and partly due to the captor showing some small kindness – giving the ability to do their job, however awkwardly – the hostages have fallen in love with the application, their cruel, heartless captor.
Continue reading Bad UX and Stockholm Syndrome
The push button. It’s truly the blunt instrument of UI design. While most other controls provide some indication of the type of operation they’re performing – sliders are adjusting a value, a switch is moving between two states – buttons just mean “do something”. What? The only way to tell is to press it and see. But this shouldn’t be the case.
Continue reading A short (and round) history of the button
It’s a well known fact that the financial services industry (where I mean banks, hedge funds, pension providers, fund managers etc) is deeply in love with Excel. But what is it about the Excel ecosystem that makes it so appealing?
Unfortunately, given the ever-increasing focus on accountability and scalability in these domains, Excel is also an increasingly inappropriate platform for delivery of this sort of functionality. How can organisations ease the transition away from this environment to something more easily manageable, while retaining it’s positive benefits?